General Manager – USSSA Space Coast Complex Job at The Sports Facilities Companies – 3.4 Melbourne, FL
Sports Facilities Management – USSSA Space Coast Complex
LOCATION: Melbourne, FL
DEPARTMENT: USCC SFM, LLC
REPORTS TO: ACCOUNT EXECUTIVE
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Sports Facilities Advisory, LLC (SFA), Sports Facilities Development, LLC, and Sports Facilities Management, LLC (SFM) working together as “The Sports Facilities Companies,” are headquartered in Clearwater, FL. Founded in 2003, SFA has served more than 3,000 communities, produced more than $20 billion in institutional-grade financial forecasts, and provided funding strategies and solutions for more than 150+ youth and amateur sports and recreation complexes worldwide. SFD serves facility owners through owner’s representation, venue planning, and procurement services during pre-development and construction. SFM provides industry-leading, results-driven management solutions for sports, fitness, recreation, and event venues nationwide. Since 2014, SFM-affiliated venues have hosted more than 200 million visitors and generated hundreds of millions of dollars in economic impact. For more information, visit: www.sportsfacilities.com.
Encompassing 1.3 million square feet of turf on 85 acres, the USSSA Space Coast Complex (USCC) features 15 professional-level synthetic turf fields, including a 8100 seat Championship Stadium with a jumbo scoreboard, on-site recreation options, and high quality concessions. The complex hosts a variety of tournaments year-round. For more information visit www.sfmnetwork.com The USSSA Space Coast Complex is a member of the SF Network, the nation’s largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, Sports Facilities Companies.
The General Manager is the SFM team member responsible for the financial and operating performance of the Space Coast Complex, on behalf of its client and ownership group, USSSA. The objectives for this position include:
Manage the sports complex operations in terms of scheduling and executing events.
Maintain the master complex event calendar.
Manage the physical aspects of the 15-field complex including outdoor and indoor areas.
Responsible for the safety of players, coaches, guests attending events at the complex in terms of inclement weather situations, injury resources, and physical caretaking of the facility.
Manage facility maintenance and construction.
Staff motivation, development, and retention.
Creating a positive relationship with client and stakeholders
Creating a culture of accountability which supports the organizational values
Meeting or exceeding annual performance objectives
Facilitating interdepartmental collaboration
Implementation of major business initiatives
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Working with USSSA personnel, State Directors, and tournament personnel, ensure events programmed for the SCC are successful both operationally and fiscally.
Manage the seasonal events of the various sports who play at the Complex to provide optimum utilization of the facility for USSSA associated events as well as non-USSSA events including high school, college, and other professional teams.
Manage and support direct reports who maintain the physical facilities, prepare the complex for events, as well as provide resources necessary for success.
Direct and coordinate an organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency
Work with vendors to provide third-party vendors to provide services to the Complex including staffing firms, landscaping and field maintenance, janitorial and other services as necessary to maintain a safe and operational facility.
Working with team sponsors both internally and externally, develop and manage the Guest Services Standard for the Complex.
Responsible for the creation and communication of policies needed for success within the scope of work of the Complex operation.
Confer with ownership, Sports Facilities Companies advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, record keeping systems, and other administrative control processes
Direct personnel activities, including the approval of personnel plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
Direct, plan and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, maximize returns on investments, and increase productivity
Implement corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Represent the organization and promote its objectives at official functions, or delegate representatives to do so
Serve as liaisons between organizations, shareholders, and outside organizations
Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Prepare budgets for approval, including those for funding and implementation of programs
Review reports submitted by staff members to recommend approval or to suggest changes
Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
Any additional duties assigned by the Account Executive
Prior responsibility in daily P&L management and budget oversight responsibility of $4MM or greater
Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to baseball tournaments, soccer tournaments, lacrosse tournaments, entertainment events, and other stadium and park based activities
Operational knowledge of F&B, concerts, and sport clubs as well as parties, corporate events, and team building preferred
Experience working with convention & visitor bureaus, regional sports commissions, and/or event management booking in a regional sports and/or convention center
A minimum of 7 years of management experience
Experience in contract negotiations.
Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
Sports programming and sports event operations expertise required Prior use of M.S. Office products including Word, Excel, PowerPoint and Outlook.
Bachelor’s degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience
WORKING CONDITIONS AND PHYSICAL DEMANDS
Will be required to sit for extended periods of time operating a computer
Will be required to move about an 85 acre facility to observe and supervise operations
Office and facility have intermittent noise
Must be able to lift 50 pounds waist high
About the Company
Company: The Sports Facilities Companies – 3.4
Company Location: Melbourne, FL